Privacy Policy

When you shop at CESTHER, we want to offer you the best possible online shopping experience and we handle your data with care. In this privacy statement you can read everything about how we handle personal data.

  1. General

CESTHER is responsible for the processing within the framework of the GDPR and therefore responsible for the processing of your personal data. This concerns personal data of every user and/or visitor of the website and every consumer who places an (online) order via the CESTHER webshop.

The personal data processed by CESTHER include:

– The data you provide when placing an order, such as name, (email) address, telephone number;

– The data collected via cookies. In order to offer you an optimal service, we use cookies. Cookies are small text files that can be read by a web server in the domain that places the cookie on your hard drive. Cookies are used to store your preferences and settings.

  1. Purposes

There are various purposes that form the basis on which CESTHER processes data. There are two phases.

When you are shopping:

– to make your shopping experience as good as possible and to adapt the website to your preferences

– to help you as best as possible when you contact us

– to remind you of products that are still in your shopping cart

When you place an order (and afterwards):

– to be able to deliver the order to your home address

– to process a possible return

– to show your order history in your personal account

– to be able to send you special offers and the latest CESTHER news

– for direct marketing purposes

– to analyze your visit to the website and to make your shopping experience even better

– to analyze website visits to prevent fraud

  1. Legal basis

CESTHER processes personal data based on the execution of the agreement, legitimate interest or consent. Consent can be withdrawn at any time. This can be done, for example, via the unsubscribe link in the newsletter.

  1. Retention periods

CESTHER does not store personal data for longer than necessary. We do not process your data for longer than 24 months after your last